Legal notice

LEGAL NOTICE

Business Name: LW Trading Group

Physical Address: 2 Hendrik Van Eck Road, Kimdustria, Kimberley, South Africa

Customer Service Hours: Monday – Friday, 8:00 AM – 5:00 PM (SAST) Response time: within 1 hour during business hours

Nature of Business: Online retail of water storage solutions and related products.

Governing Law: This website and all transactions conducted through it are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of the South African courts.

Intellectual Property: All content on this website, including but not limited to text, images, logos, and product descriptions, is the property of LW Trading Group. No content may be reproduced, distributed, or used without prior written permission.

Privacy: The collection and use of personal information is governed by our Privacy Policy, which complies with the Protection of Personal Information Act (POPIA).

Returns & Refunds: All returns and refunds are subject to our Refund Policy. A 7-day return window applies from the date of receipt. Items must be unused and in original condition. A 10% restocking fee applies on cash refunds; no fee for store credit.

Shipping: A flat rate of R550 applies to all orders within South Africa. Shipping fees are non-refundable once dispatched. Delivery is within 3–5 business days after order processing.

Disclaimer: LW Trading Group shall not be liable for any indirect or consequential damages arising from the use of this website or products purchased. Liability is limited to the purchase price of the product.

 

CONTACT INFORMATION

Email: sales@lwtradinggroup.co.za

Call / Whatsapp: +27 065 729 0561

2 Hendrik Van Eck Road, Kimdustria, Kimberley, South Africa